Troubleshooting – QC Read and Understood

The “QC Read and Understood” add-on does not have permissions to access the page with id xxx

That means that the add-on does not have permissions to access the page, because the page has Restrictions.

This can be fixed by asking the page owner to give explicit permissions to the ‘QC Read and Understood for Confluence Cloud‘ system user to access this particular page.

To give explicit permissions to the add-on to have access at that particular page,  ask the page owner to follow the below steps :

1) Click on the page restrictions

Screen Shot 2018-09-01 at 21.11.36

2) From the dialog, type and select the add-on’s name ie. ‘QC Read and Understood

Screen Shot 2018-10-27 at 18.41.18

3) Click Apply

4) Done !

 

If you still have issues, please raise a support request at our Service Desk.

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