Troubleshooting

The QC – Document control page properties for Cloud add-on does not have permissions to access the page with id xxx

That means that the add-on does not have permissions to access the page with Restrictions. This can be fixed by asking your Confluence Space Administrator to give explicit permissions to the ‘QC – Document control page properties for Cloud‘ (addon_confluence-qc-documents) system user to access a particular Space.

In order to allow the add-on to operate with  pages that have  Restrictions, you will need to give explicit permissions to the add-on user to access pages with restrictions in your Space.

Solution

You will need to give explicit permissions to the add-on to have access at that particular page.

You can achieve this with the following steps:

1) Click on the page restrictions

Screen Shot 2018-09-01 at 21.11.36

2) From the dialog, type the plugin’s username ie. ‘QC – Document control page properties for Cloud‘ (addon_confluence-qc-documents)

Screen Shot 2018-07-11 at 23.33.46

3) Click Add and Apply

4) Done !

If you still have issues, please raise a support request at our Service Desk.

Advertisements